At Allora Digital Tools, we are committed to providing high-quality AI tools and premium digital subscriptions to our global customers. Since we deal in digital assets that are delivered instantly, our refund policy is designed to be fair to both the buyer and the seller.
Nature of Digital Products
All products sold on alloradigitaltools.digital (AI Accounts, Software Subscriptions, WordPress Themes, Mod APKs) are digital in nature. Once account credentials or access links are delivered, they are considered “used.” Therefore, we generally do not offer refunds for change of mind.
100% Login & Activation Guarantee
We guarantee that the account or tool you purchase will work at the time of delivery.
If you face any issues while logging in for the first time, please contact our support team immediately.
We will verify the issue and provide a New Replacement Account at no extra cost.
Subscription Validity Warranty (Full Duration)
We stand by the duration of the plans we sell (e.g., 1 Month, 6 Months, or 1 Year).
Replacement Policy: If your subscription faces any technical issues or stops working within the promised validity period, we will provide a Fresh Replacement Account to ensure your service continues smoothly.
Resolution Time: We aim to provide replacements within 24–48 hours.
Eligibility for Refunds
Refunds (Money Back) are only processed in the following rare cases:
Non-Delivery: If we fail to deliver the digital product within 24 hours of purchase.
Inability to Replace: If your subscription has an issue within the warranty period and we are unable to provide a working replacement or alternative within 48 hours.
Duplicate Payment: If you were charged twice for the same order due to a technical error.
How to Claim Warranty or Refund
To report a problem with your subscription:
Contact us via WhatsApp or Email: support@alloradigitaltools.digital.
Provide your Order ID and a Screenshot of the login error or issue.
Our technical team will review the case and issue a replacement or refund accordingly.
Refund Processing
If a refund is approved, it will be sent back to your original payment method (Stripe, PayPal, or Crypto) within 2-3 Hours.
